The University of Nottingham implement a Management Information (MI) Hub to provide coherent, consistent, integrated and authoritative reporting using data from across the University’s core business systems.

The University of Nottingham – Management Information Hub

Challenge

• Information was being collected, analysed and reported with little systematic integration.
• Too much time was being spent waiting for MI that was sometimes not sufficiently consistent to support important decisions.
• A MI solution was required to enable the University to make informed decisions, monitor progress, and to inform strategy and planning at all levels.
• Substantial preparation was required to ensure that the objectives were clear, the expected benefits understood and all stakeholders be kept well informed.

Solution

• A proof of concept was developed to demonstrate the ability to report authoritatively from a complex array of data sources.
• An MI Hub was built in stage by stage, progressively instilling confidence within the Executive Board.
• Key Performance Indicators defined in the University Plan were included, as were many other reports and measures to support analysis.

Benefits

• Dashboards were developed which provided comprehensive coverage of all aspects of performance relating to taught provision down to course level.
• Reporting against performance objectives in a completely transparent manner is helping to increase cross-campus integration and BI maturity.
• The MI Hub has also delivered against the less obvious goal of supporting deeper organisational change to enable future success.
• A foundation has been put in place for developing good strategy to understand where the University is and informing decisions about where the University might go.